cxomni is one of the leading providers of Cloud-based solutions providing an integrated Customer Intelligence Hub including Customer Journey Analytics, Customer Journey Management and Insights Management. Major brands utilize cxomni CXM cloud to establish an end-to-end KPI-based Customer Experience Management. cxomni’s SaaS solution enables enterprises to shift from the inside-out- to the outside-in-perspective by visualizing the Customer Journey. That intelligence benefits in recommended actions, faster improvements of customer experiences at all touchpoints, emotional differentiation and a revenue-effective higher level of customer satisfaction and customer retention.