12 Points Consulting provides telecommunication solutions to the Hospitality industry. Our market position will be defined by our "Hospitality Telecom Concierge Service" (HTCS) approach to meeting customer needs. Many companies bring a predefined set of products and services to the market. Our Concierge Model is designed to deliver the Ultimate Customer Service experience. We tailored a wide range of products and services to meet the unique needs of the Hospitality Industry. Our multiple industry partnerships provide access to: - Internet. EoF (Ethernet over Fiber), EoC (Ethernet over Copper), DS-3, Bonded T-1's, DSL and Coax Cable. - Voice. POTS (Plain Old Telephone Service), SIP, Local and Long Distance T-1's - Equipment. Legacy and Hosted PBX and multiple HSIA options - Guest Room Entertainment. Satellite and Cable TV - Telecom Expense Management (TEM). Monthly Monitoring, Periodic or One-Time Cleanups, Bill Payment, and Accounting Integration options - Front Line Support. One number to call for all your facilities and equipment support needs