MISSION - To offer customers and society a wide range of products and services with excellent quality. - To create maximum benefits for the Bank and the Society. VISION - To become a leading retail bank in Vietnam – A bank for everyone. BUSINESS STRATEGY - To be a retail and universal bank. CORE VALUES - Discipline, creativity and humanity BUSINESS PHILOSOPHY + 3 Core Concepts: - Without People, the project is meaningless; - Without Client, the Bank is purposeless; - Without Conscience, Reputation, Talent and Vision, LienVietPostBank is useless. + Shareholders: are the foundations of the Bank. + Customers: are the benefactors of the Bank. + Employees: are the strength of the Bank. + Partners: are the companions of the Bank. + Products and services: continuously to be innovated to offer what customers need instead of what the Bank has. + Business awareness: fully comply with laws and regulations; integrate business and society. CONTACT US: Head Office: Capital Tower, 109 Tran Hung Dao Street, Hoan Kiem District, Ha Noi, Viet Nam. Operational Office: 3rd Floor, Capital Tower, 109 Tran Hung Dao Street, Hoan Kiem District, Ha Noi, Viet Nam. Telephone: (+84-4) 62 668 668 24/7 CALL CENTER: (+84) 1800 57 77 58 Email for Foreigners: qhkdqt@lienvietpostbank.com.vn Email for Vietnamese: dichvukhachhang@lienvietpostbank.com.vn