Since opening its doors in 1994, Network Pacific Group of Companies has grown to be one of Australia’s leading property companies. Operating since 1994 Network Pacific manages over $6.5 billion worth of assets on behalf of 23,000 clients throughout Australia. A global organisation, it has offices in Melbourne, Queensland, Malta and Sri Lanka. Network Pacific has an enviable reputation as a market leader, having won or reached finalist in over 40 prestigious industry awards in the past three years, including the national REIA Best Small Agency Award. Its customer-centric approach encourages innovation and results in highly satisfied customers and a corresponding customer retention rate of 98.5%. Network Pacific’s agile structure allows it to respond quickly to customer and market needs, which has resulted in the creation of nine affiliated entities under the Network Pacific umbrella. These include strata management, property management, real estate sales and rentals, maintenance and repairs, essential services compliance, facilities management, building management systems and more. This innovative client offering is unrivalled and allows Network Pacific to offer more solutions for better outcomes for its clients. It is able to manage buildings throughout their entire life cycle, from initial planning through to ongoing maintenance and management. Clients need to only deal with one organisation for their entire property management needs. It was therefore critical to embrace a commitment to the development of innovative partnerships whilst building on existing strengths. Taking all the above on board, we are now operating as a successful and vibrant business boasting multiple offices and managing strata properties across Australia. This provides us with an opportunity to view the needs of each Owners Corporation from a global viewpoint offering sustainable solutions to traditionally difficult problems.