McD Tech Labs is developing, testing, and deploying an AI-enabled voice system to automate the McDonald’s Drive Thru order taking experience. Combining both hardware and software and deployed at the speaker post, the automated order taker (AOT) takes customer orders in the Chicagoland area to the tune of thousands of orders daily, learning from those orders and human interactions along the way. Our AOT has the potential to revolutionize the way customers order in the McDonald’s Drive Thru and is just one way that McDonald’s pushes the boundary on innovation in the QSR space.