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George Cheng
CEO at Viewabo
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Work Experience
CEO
Present
Company Details
2-10 Employees
Viewabo revolutionizes product support by offering a seamless way for service agents to troubleshoot issues visually through a customer's smartphone camera. App installations are unnecessary—customers click a link, and agents can immediately see the problem. This innovative approach streamlines the support process, enabling swift diagnoses and resolutions, decreasing wait times, and enhancing the overall experience of remote product support. Viewabo's diverse clientele spans various industries, including computer systems, utilities, home appliances, furniture, industrial equipment, and retail. Many businesses, from large public corporations and retail chains to direct-to-consumer companies, trust Viewabo's solutions, which enhance their customer service capabilities.
Year Founded
2019
Social Media
LinkedinFacebookTwitter
Industry
Technology, Information and Internet
HQ Location
Palo Alto, CA, US
Keywords
software developmentcustomer supportcustomer servicecustomer experiencesoftware as a servicetechnical supportproduct supportremote supportvisual supportlive streaming
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