GB
Gemma Budgen
Referencing Manager at Menzies Client Solutions (Mcs)
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Work Experience
Referencing Manager
Feb 2015 - Present · 9 years and 10 months
the recruitment place
Referencing Officer - Authorised Signatory
Apr 2013 - Feb 2015 · 1 years and 10 months
Company Details
Based near London Gatwick airport, Menzies Client Solutions offers professional, tailored packages for airlines looking to outsource their claims handling. With over 20 years’ experience in the baggage and customer relations industry, and working on behalf of some of the world’s biggest airlines, we have a proven track record of keeping costs low but customer satisfaction high. OUR SERVICES CUSTOMER RELATIONS Our Customer Relations services include: • Customer Relations Claims • EU261 compensation claims • Specialise in handling No Win, No Fee companies and Legal Claims BAGGAGE Our Baggage services include: • Baggage Claims Handling • Primary Tracing • Secondary Tracing • LZ Storage and Management • Proration • Subrogation Claims REPORTING As part of our service, we offer airlines a tailor-made reporting package: • Monthly/Quarterly/Annual reports • Trend Analysis • Raw Data REFERENCING We also offer a referencing service to companies requiring a full airside pass for their employees at UK stations, which includes a complete 5 year candidate reference check. We adhere to all stringent policies required at the relevant ID centre.
Year Founded
2006
Social Media
Linkedin
Industry
Airlines and Aviation, Freight, air, Air Transport, Transport & Related Services, Forwarding agents, air transport, Transportation and logistics services, Transport & Logistics, Freight consolidators, Air passenger services, airport, Airport handling agents
HQ Location
Kelvin Lane Crawley, West Sussex RH10 9PT, GB
Keywords
Customer RelationsCustomer ServiceBaggage ClaimsProrationSubrogationNo Win No FeeLitigationPassenger HandlingClaims handlingReferencing
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