As part of a group that has more than 100 companies and 350,000 employees in its fold and a presence in 80 countries, Tata Quality Management Services (TQMS) inherits a legacy of trust, an enviable reputation for excellence and ethics, and a wide canvas for its operations. A division of Tata Sons, the principal promoter company of the Tata group of companies, TQMS is closely aligned to the needs and requirements of the group. Its primary mission is to collaborate with group companies, through long and short-term initiatives and develop training and assessment programmes, to maximise the companies’ performance potential. Also, given the increasing international spread of the Tata group, TQMS works with the companies to enhance their global competitiveness. TQMS plays a critical role in helping companies adapt to changing international market conditions. It also assists new companies entering the group through mergers and acquisitions, by helping them align with the Tata group’s values and code of ethics. TQMS abides by the same set of values that define the Tata group of companies: integrity and maturity, unity and understanding, learning and sharing, and passion for excellence. It ensures that these are adhered to in every venture that is undertaken, irrespective of the location, scope and nature of business involved. The mission of TQMS is providing value to companies in the Tata group for continually enhancing their performance excellence and global competitiveness.