At Smart City Soft we have an exclusive focus on Public Administration whose central objective is to strengthen the Government - Citizen relationship by promoting efficiency in government administrative processes that make up the Entities' IT Governance Model. Over the last 7 years we have managed to consolidate both the methodological and regulatory bases for the implementation of solutions such as Digital Single Windows, Design and Development of Digital Strategies/Digital Agendas, Consulting for the Architecture and Technological Governance of Digital Governments, as well as the BPMN Methodological application in high-impact Process Analysis for the operation of IT Management Models, which makes us a competitive company leader in the market.