FL
Fredrick Lawerance
Mea Lead - Principal Solutions Consultant at Konnect Insights
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Work Experience
Mea Lead - Principal Solutions Consultant
Mar 2024 - Present · 10 months
Senior Manager - Solution Engineering & Enablement - Partnerships India
Jul 2023 - May 2024 · 10 months
Lead Solutions Engineer
Jul 2022 - Jul 2023 · 1 years
Company Details
51-200 Employees
Konnect Insights is a unified customer experience management platform for your brand. It is an omni-channel product that combines Social Listening, Online Reputation, Social CRM, Social Analytics, Publishing, Survey, BI Tools, Crisis Management - that unifies customer care and marketing across all customer touch-points (social media, web, physical stores, chatbots, SMS, news, call center, messaging), for your brand Konnect Insights is a comprehensive platform that unifies data science, marketing, analytics, and customer experience to ensure a true imagery and projection of the brand. Being in the market for about half a decade, it is a trusted and go-to solution for over 500 leading brands from industries such as aviation, banking, financial services, food & beverage, fintech, IT, real estate, travel & tourism, FMCG, retail, e-commerce, media, marketing, etc. across APAC, LATAM, the Middle East, and North America. Built on principles of Big Data, AI, ML and NLP, with years of expertise and best practices, it caters to every industry yet allows the brand the flexibility to tune it to its own requirements, and to ensure their marketing and customer service efforts are top notch while also being able to leverage the power of big data. https://www.youtube.com/konnectinsights
Year Founded
2012
Social Media
LinkedinFacebookTwitter
Industry
Technology, Information and Internet
HQ Location
Mumbai, Maharashtra 400086, IN
Keywords
Social ListeningBig Data AnalyticsSocial AnalyticsMachine LearningBI ToolsCustomer Experience ManagementSaaSOnline Reputation ManagementMarketing AnalyticsAI
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