FV
Frederik Van Hasselt
Customer Success Manager at Usabilla
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Work Experience
Customer Success Manager
Feb 2017 - Present · 7 years and 10 months
Recruitment Consultant
Jun 2014 - Feb 2017 · 2 years and 8 months
Co-Owner And Event Manager
Jan 2013 - Present · 11 years and 11 months
Company Details
51-200 Employees
The digital landscape can be overwhelming—unpredictable, ever-changing and advancing faster than ever. So, how do you ensure your company stays ahead? At Usabilla, we decided to come up with a solution. The idea was simple: empower organizations to become truly customer-centric by listening to what consumers need. How? By running surveys and campaigns to collect targeted, contextual feedback. We believe that by knowing exactly what customers value, you can build digital platforms that not only drive results but outlast change. Usabilla helps market leaders such as Philips, Tommy Hilfiger, KLM, and Audi improve their digital touchpoints by investing in the Voice of Customer. Almost a decade later, in March 2019, Usabilla was acquired by SurveyMonkey, a global survey software company based in San Mateo, California. Join us and put your customers at the center of your digital strategy.
Year Founded
2009
Social Media
Linkedin
Industry
Software Development
HQ Location
Rokin 16 Amsterdam, NH 1012 KR, NL
Keywords
voice of customercustomer centricitycustomer experiencecustomer feedbackusabilitysurveysNPSCESuser feedbackUX/UI
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