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Francesca Fais
Senior Director Customer Operations - Customer Relations at Sunrise
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Work Experience
Nov 2021 - Present · 3 years and 1 months
Senior Director Customer Operations - Customer Relations
Jan 2023 - Present · 1 years and 11 months
Senior Director International Operations - Customer Service
Nov 2021 - Dec 2022 · 1 years and 1 months
Director Of Front Line Operations - Customer Service
May 2017 - Oct 2021 · 4 years and 5 months
Company Details
1001-5000 Employees
Sunrise GmbH, as result of the merge of the two successful companies Sunrise Communications AG and UPC Schweiz GmbH, is the largest private telecommunications company in Switzerland and offers mobile, Internet, TV and fixed network services for private and business customers. Sunrise offers Switzerland’s leading gigabit fibre optic cable network and one of the world’s best mobile networks. Sunrise offers the fastest and most reliable 5G mobile network in Switzerland (connect magazine 1/2021). As if 2022, Sunrise covered already more than 1000 cities/towns with high-speed 5G (up to 2 Gbit/s) and more than 94% of the Swiss population with basic 5G (up to 1 Gbit/s). Sunrise reaches around 3 million households with its high-performance network of fiber-optic cables and offers Internet speeds of 1 Gbit/s throughout the entire distribution area. www.sunrise.ch
Year Founded
2021
Social Media
Linkedin
Industry
Telecommunications, Telephone network operators, fibre optics, Postal services, telecommunications, radio and television, Leisure & Tourism, Telephone network operators, wireless local loop, Telephone network operators, digital, Land-based telecommunication operators, Trunked radio service providers, Network providers for mobile telephones (cellular phones), Telephone network operators, analog
HQ Location
Thurgauerstrasse 101b Glattpark (Opfikon), Zurich 8152, CH
Keywords
TelecommunicationsMobile Voice and DataLandline InternetIPTVICT SolutionsSmart WorkingInnovation5GSMEFiber Optic Technology
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