FC
France Couture
Founder & President at Voxdata
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Work Experience
Founder & President
Present
Company Details
201-500 Employees
Since 1995, VOXDATA has been supplying outsourced call centre services, 24 hours a day, seven days a week, to meet all frontline customer relations needs. To date we have successfully managed over 400 call programs. We specialize in the development of flexible, effective, and cost-effective solutions for customers in a variety of fields, including • Finance • Insurance • Utilities • Energy • Telecom With facilities in Canada’s two major economic and social centres, Montreal and Toronto, we can serve your English- and French-speaking customers with complete transparency. This will give your clients a sense of comfort that they are speaking to an agent who understands and speaks the same language. Our Vision: “to be the leading outsourcer of customized, innovative contact centre solutions”. Our Mission: Through strategic partnerships with our clients, we will strive to be an innovative leader committed to providing high value, qualitative contact centre solutions by leveraging the best practices, industry expertise, and leading-edge technology. Our Mission and our commitment are driven by the following quality centric values: • Client Satisfaction • Integrity • Respect • Accountability • Collaboration We foster this culture through empowering, engaging, investing, educating and measuring our employees.
Year Founded
1995
Social Media
LinkedinFacebook
Industry
Outsourcing and Offshoring Consulting
HQ Location
1155 Rue Metcalfe 18ème étage Montréal, QuébecV H3B2V6, CA
Keywords
Call Center OutsourcingCustomer ServiceSales and MarketingB2B DevelopmentMarket Analyticsand Back Office
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