FM
Fernando Mesquita
Systems Analyst at Sercom
View Fernando's Contact Info for Free. Sign Up and Get 50 Free Contacts Per Month.Get Started for Free
Work Experience
Dec 2007 - Present · 17 years
Systems Analyst
Aug 2008 - Present · 16 years and 4 months
Developer Intern
Dec 2007 - Present · 17 years
N/A
Present
Company Details
5001-10000 Employees
Founded in 1993, since the beginning Sercom has stood out in the Contact Center Services. Sercom is highly involved with its clients, what ensures an outstanding position in the market. Its working philosophy and clients portfolio enable Sercom's continuous sustained development and keep its integrity. Its successful history and its executives long term vision allow Sercom to keep finely tuned with the global trends in strategic, technological and human resources terms. Sercom's mission: 1- Implement and manage the best contact center solutions in the market. 2- Provide the best combination between Technology and Human Resources. 3- Change a Contact Center into a Profit and Opportunities Center. Sercom has developed a full variety of services that aims to manage our clients’ life cycle, providing conditions to take advantage of all opportunities that each market offers. Customer Service - Our focus is Customer Relationship Management, customers’ retention, anti-attrition and tech support. Telemarketing - Through a direct channel with our clients, Sercom enables all straight purchase facilities by phone with pre and post sales support. Tech Support - Through structured scripts, highly skilled technical agents are trained to provide tech support for special equipments and products. Web Chat - This tool was internally developed. Our web-chat system provides a great method to maximize your sales through the web, customer service and support.
Year Founded
1993
Social Media
LinkedinFacebookTwitter
Industry
Telecommunications
HQ Location
Rua José Mari, 80 Parque Assumpção Taboão da Serra, SP 06754-140, BR
Keywords
TelecomunicaçõesSoluções DigitaisVendasSACCobrançasCall CenterContact CenterTecnologia para atendimento ao clienteAtendimento ao ClienteCustomer Experience
Discover More About Cleveland Clinic

Find verified contacts of Fernando Mesquita in seconds from 700M people profiles. Start now!

No Credit Card Needed. By signing up, you understand and agree to Futern's Terms and Policy.