FA
Fernando Agüero
Head Of Product, Ciso, Co-Founder at Lang.Ai
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Work Experience
2016 - Present · 8 years and 11 months
Head Of Product, Ciso, Co-Founder
2021 - Present · 3 years and 11 months
Technical Product Manager, Ciso, Co-Founder
2018 - 2021 · 3 years
Front-End Developer
2016 - 2018 · 2 years
Company Details
11-50 Employees
Automate tagging and repetitive actions in real-time for every support conversation. Add 5x the productivity of a full time agent in less than a week, while reducing the pressure on hiring. We believe unstructured qualitative data is one of the most valuable assets for modern digital companies and where AI can drive the most impact. By putting the power of AI into the hands of subject-matter experts to activate it in a simple, visual way, we’re unlocking new workflows and data-driven decisions that weren’t possible before. This is especially true in Customer Experience organizations at D2C companies and modern Financial Services organizations that need to move fast to stay competitive in their markets. We help them scale in a smarter, faster way. Starting with their own data, they can become more efficient and focus on the customer, while at the same time driving deeper analytics that lead to retention -- in turn, transforming CX from a Cost Center into a Revenue Driver.
Year Founded
2018
Social Media
LinkedinTwitter
Industry
Software Development
HQ Location
New York, New York 10016, US
Keywords
Text AnalyticsArtificial IntelligenceNatural Language UnderstandingNLUMachine LearningChatbotsIntent extractionText processingCustomer IntelligenceBusiness Intelligence
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