FL
Fausta La Franca
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Work Experience
N/A
Sep 2020 - Present · 4 years and 3 months
N/A
Jan 2017 - Aug 2020 · 3 years and 7 months
N/A
Mar 2008 - Dec 2016 · 8 years and 9 months
Company Details
5001-10000 Employees
Call2Net Spa, with 10 offices, more than 1,700 employees, more than 50 customers and 16 years of experience, is a leader in advanced Customer Experience (CX) and Digital Outsourcing solutions through inbound and outbound contact center services that help companies redesign their customer interactions. In line with current interaction contexts, physical or digital. Through Centriko, the in-house developed omnichannel platform, it revolutionizes customer interactions through the use of enabling technologies: - VoiceBot & Chatbot - Data & Video Capture - Social bad sentiment management - Process Automation. To provide companies with Customer Journey Optimization and CX Improvement. Visit www.call2net.it for more details.
Year Founded
2006
Social Media
LinkedinFacebook
Industry
Outsourcing and Offshoring Consulting, Telephones, Internet & Telephony, Telecommunications Industry, Call/contact centre operators, Postal services, telecommunications, radio and television, Leisure & Tourism, Telecommunications services
HQ Location
Viale Edoardo Jenner, 55 Milano, MI 20159, IT
Keywords
Contact CenterBPOConsultingCustomer OperationsCustomer serviceCustomer AcquisitionCustomer ValueDigital&EngineeringSales Multichannel EngagementCustomer Experience Analysis
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