We pride ourselves on providing our customers with the highest service levels built on our basic corporate values: customer focus, reliability, flexibility and variety, quality and the environment.
Customer Focus:
Our experienced customer service team and your Account Manager are always available to assist you with all of your requirements. We are constantly investing in the latest IT solutions to provide our customers with online options to place orders and view their account(s).
Reliability:
HPC Healthline is financially secure and having been in the business for over 40 years, we continue to grow whatever the economic climate. This stability allows us to have a greater stock holding in our multiple distribution centres, which combined with our own fleet of delivery vehicles and partnerships with major transport companies, means we can provide our customers a guaranteed faster service.
Flexibility and Variety:
As well as providing protective workwear and disposable gloves, we also supply a comprehensive range of polythene bags, disposable pulp and paper products, infection control kits and wipes. Inclusive within these ranges are also many supporting products such as holders, racks, dispensers and ancillary products. Our extensive range offers the flexibility of ordering a wider range from one supplier. We can also source hard to find or untraditional products when required.
Quality and the Environment:
HPC Healthline is a quality driven company registered to BS EN ISO9001:2008 and BS EN ISO13485:2003.
All of our products meet the highest levels of quality and conform to all relevant British and European Standards, including BSI Kitemark and CHSA registration where required.
HPC Healthline is proud to announce it has also achieved the environmental ISO14001:2004 registration thanks to recent implementations, which include solar panelling and wind turbines at its two distribution centres