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Fabrianto Darpito
General Manager at Convergence.Id
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Work Experience
2021 - Present · 3 years and 11 months
General Manager
2023 - Present · 1 years and 11 months
Operations & Process Improvement Manager
2022 - 2023 · 1 years
Operations Manager
2021 - 2023 · 2 years
Company Details
201-500 Employees
PT. Konvergensi Mitra Solusi (Convergence) is an integrated BPO service operations providing: 1. Inbound and outbound calls, integrated call and email operations, and toolkits for customer value creation 2. Advisory services in Customer Relationship Management (CRM) 3. Labour Supply with Higher Quality We have dedicated team with deep expertise in Indonesia, strong background in outsourcing services for e-commerce, and consumer companies for both foreign and local companies. Located at Jakarta and Yogyakarta with operations >150 staffs with >1000 seat capacities.
Year Founded
2016
Social Media
LinkedinFacebook
Industry
Outsourcing and Offshoring Consulting
HQ Location
YOGYAKARTA Jl. C Simanjuntak No.91-101, Terban, Gondokusuman, Kota Yogyakarta, Daerah Istimewa Yogyakarta 55223 Sleman, Yogyakarta 55223, ID
Keywords
Customer Relationship ManagementContact Centre OperationAdvisory Serviceand Outsourcing
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