I am a dedicated, hard-working individual with over 15 years of experience and expertise in Information Technology management that includes municipal case management, software testing, web development, web server administration, back-end integration and systems analysis. I have 14 years of working experience in the municipal sector which includes programming and configuring in the AMANDA Enterprise Case Management System. I have participated in many large-scale projects to digitize and create new and/or modernize existing AMANDA folder workflows to help staff manage and perform their daily duties, provide management with the ability to track important KPI's for better decision making and allow citizens to interact with a City in a more efficient manner. I have worked with many municipalities in Canada and the USA.