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Eugene Mandel
Head Of Ai at Loris
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Work Experience
2022 - Present · 2 years and 11 months
Head Of Ai
2023 - Present · 1 years and 11 months
Head Of Product
2022 - 2023 · 1 years
Mentor
2011 - Present · 13 years and 11 months
Company Details
11-50 Employees
Loris unlocks a world of insight for CX leaders, using our AI-powered conversational intelligence platform to extract value from every customer interaction. The combination of real-time analytics and a library of proven AI models detect emerging issues before they impact your brand and expose gaps in the customer journey that reduce satisfaction and increase costs. Loris covers the complete customer experience lifecycle, giving organizations everything they need to understand customer issues, monitor agent performance, and take action to continuously improve. Loris turns customer conversations into your company’s most valuable resource - giving you the insights you need to not only optimize your customer experience – but also grow your business. Understand why customers are contacting you, how well your teams are resolving issues, and what your agents should say next with a single AI platform – trusted by leading brands and trained on 300+ million real customer conversations. Ready for a smarter approach to CX? Take the first step at Loris.ai.
Year Founded
2018
Social Media
LinkedinFacebookTwitter
Industry
Software Development
HQ Location
New York, New York 10010, US
Keywords
technologytempathycustomer servicesentiment analysista sciencemachine learningtural language processingconversational desigsaas
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