The ONE consulting firm in the country who answered "What's The Secret: To Providing a World-Class Customer Service Experience." The DiJulius Group is the leading resource used by private and public organizations to create, develop, and improve their customer service systems resulting in a healthier corporate culture, lower employee turnover, higher customer retention, increased average ticket sales, higher prices, more referrals, and, ultimately, making price less relevant. Top organizations across the globe use The DiJulius Group to create World-Class Customer Experiences every day.