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Erin Lefere
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Work Experience
Director Of Client Services
Jan 2018 - Present · 7 years
Theme Cruise Client Relations
Aug 2016 - Dec 2017 · 1 years and 4 months
Retail Sales Associate
Sep 2015 - Aug 2016 · 11 months
Company Details
Mission: To be the industry leading themed and group cruise operational and consulting agency by providing unique first hand industry knowledge, operational expertise, and exceptional guest and client service, to create the optimum cruise experience. Our Services: Themed Cruises: We can help you plan a fully customized experience for your guests from start to finish, including: o Advising on selecting a cruise line, ship, & itinerary o Negotiating pricing & holding group space o Working with the cruise line to hold and organize venue & meeting space o Full service liaison with cruise line o Planning private shore excursions, land based trips, & pre-/post-cruise hotel Consulting Services and Charter Operations: Are you planning or do you have an idea for a full or half ship charter? This is a massive undertaking that requires industry knowledge, onboard operational experience, and attention to detail. In the previous 2 years, we have been involved with planning, operating, managing sales, and all guest services for over 17 full ship charters. Areas of expertise include: o Full Ship Charter Operations (Hospitality, Event Management, Sales) o Call Center Set Up, Management, & Training o Industry Knowledge, Relationships, & Negotiation o Reservation System Set Up & Operation o Onboard Charter Team Selection o Onboard Logistics o Contract Negotiation o Embarkation and Debarkation procedures o Onboard Event Management & Revenue Advice o Artist Travel Oversight o Travel Agent relationship/program Group Travel and Concierge Services: Looking to take your family on a cruise, or perhaps a getaway with your husband or wife? Let The Team plan your cruise taking the work out of this, saving you time and frustration, and ensuring to get you the best price possible. We have relationships with all major cruise lines and river cruises, with the ability to plan the most inexpensive of cruises all the way to a luxury cruise with exciting and remote destinations.
Year Founded
2017
Social Media
Linkedin
Industry
Travel Arrangements
HQ Location
478 Arthur St. Plymouth, MI 48170, US
Keywords
TravelCruiseFull Ship ChartersConsultingOperationsLogisticsEvent ManagementCelebrity/VIP Client ManagementGroup CruisesLuxury Travel
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