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Ericka Duncan
Director Of Customer Relations at Online Transport
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Work Experience
Mar 2022 - Present · 2 years and 9 months
Director Of Customer Relations
Jan 2023 - Present · 1 years and 11 months
Customer Service Logistics Manager
Mar 2022 - Jan 2023 · 10 months
Customer Service Manager
Mar 2014 - Mar 2022 · 8 years
Company Details
501-1000 Employees
It all started in early 2000 with four hopeful employees, one truck and one customer. Today, we are approaching 600 dedicated employees, 550 trucks and hundreds of satisfied customers. And we have never forgotten where we came from. The core values that got us where we are today continue to hold true. “Honor Your Commitments” has been and will continue to be the foundation of our culture. “Taking Customer Satisfaction to the Next Level” In an age where “over promise” and “under deliver” have become too commonplace, the associates at OnLine Transport hold themselves to a higher standard. “Our dispatchers constantly monitor each load from pick up to delivery.” says Billy Cunningham, Vice President of Operations. “If there is an issue whether it be traffic, weather or equipment related, our customer hears it from us first. Being proactive is how we do business.” Cunningham added. “Technology at your fingertips” At OnLine Transport, we use cutting-edge technology to give our customers total visibility to their Supply Chain. • GPS Communication and Satellite Tracking • EDI (Electronic Data Interchange) • Interactive Web Portal with Monitoring and Real-Time Reporting • Document Imaging System • Data Storage Redundancy “Safety Means Sustainability” Safety is a way of life at OnLine Transport. When other companies were concerned with new CSA 2010 regulations, we embraced the change and as a result have become an even better company. “We are proud to have some of the lowest CSA scores in the Industry.” says Mark Nutter, Vice President of Sales. “Our associates are dedicated, caring, and responsible.” Nutter added. OnLine Transport is an active participant in the EPA’s SmartWay Transport Partner program along with being ISO 9001 registered and ISO 14001 registered. At OnLine Transport, we take pride in On-Time Delivery, Damage-Free Product, an Accurate Invoice and Satisfied Customers.
Year Founded
2000
Social Media
LinkedinFacebook
Industry
Truck Transportation, Freight Transportation Arrangement, Transportation and Warehousing
HQ Location
6311 W Stoner Dr Greenfield, IN 46140, US
Keywords
frozen foodaffordable transportationbonded freightdedicated driversshipping and warehousingyard managementyard management brokeragerange servicingreporting document imagingcommunication and satellite
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Contact Details
  • Email AddressE**@onlinetransport.com
    Reveal Email
  • Phone Number(xxx)xxx-xxxx
    Reveal Phone

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