ES
Enrique Sáenz
Founder & Ceo at Percepcionescx
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Work Experience
Founder & Ceo
Jun 2014 - Present · 10 years and 6 months
Business Development Representative
Jun 2021 - Dec 2021 · 6 months
Universidad Galileo
Catedrático De Inteligencia De Mercado En Maestría De Innovación Y Emprendimiento
Apr 2020 - Jun 2020 · 2 months
Company Details
2-10 Employees
PERCEPCIONESCX provides Customer Experience (CX) Consulting Services in Latin America. We help brands to strengthen their relationships with their clients, using technology, data on location, preferences and past consumption behavior to create relevant, unique and personalized experiences. We help companies to become more customer centric to achieve greater differentiation with their competitors and more loyalty from their customers. Our services focus on three customer areas: Customer Experience Employee Experience CX Strategy Customer Loyalty NetPromoterSystem® Implementation
Year Founded
2008
Social Media
Linkedin
Industry
Business Consulting and Services
HQ Location
8a calle 2-48 Zona 10 Guatemala City, Guatemala 01010, GT
Keywords
Customer ExperienceCustomer SatisfactionMobile EngagementLoyalty Clubs or ProgramsSocial Media EngagementCustomer LoyaltyNet Promoter ScoreNPSVoCVoice Of The Customer
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