PERCEPCIONESCX provides Customer Experience (CX) Consulting Services in Latin America.
We help brands to strengthen their relationships with their clients, using technology, data on location, preferences and past consumption behavior to create relevant, unique and personalized experiences.
We help companies to become more customer centric to achieve greater differentiation with their competitors and more loyalty from their customers.
Our services focus on three customer areas:
Customer Experience
Employee Experience
CX Strategy
Customer Loyalty
NetPromoterSystem® Implementation