Upscaler is a software application that has been purpose-built to enable companies to manage their important business information and processes. Unlike the many other tools in the market, Upscaler's focus is on business information and processes that are typically complex and critical in nature. Examples include; Information Security Management, Quality Management, Personal Data Privacy and the list goes on. Customers can use Upscaler to achieve certification to standards such as ISO, to comply with regulations such as GDPR, to implement frameworks such as EOS, or to manage the many processes required to run a modern business.
Without Upscaler, companies usually address such requirements using Word, Excel, various file directories and a myriad of 'point solutions' for specific standards and frameworks. For example, if a company decides to achieve certification to ISO 27001 then they may go out and find a software that helps them do that. If they later decide to also certify to ISO 9001 then they will likely add another software for that purpose. Meanwhile, all other important company policies and procedures are sitting in Google Docs, SharePoint, Confluence etc. The end result is a mish-mash of tools and approaches for what are similar requirements, albeit each having their own complexities and nuances.
Upscalers view is different. We believe that every company should have one suitably flexible and customisable software that supports all of their critical business information and processes. We call this a "business excellence platform". By running all important processes and storing all important business documentation within the one solution, companies achieve a level of organisation and efficiency far beyond any alternative approach. Furthermore, by standardising the approach and reducing the number of tools involved to one, there is a considerable reduction in cost and complexity associated with tooling, training and maintenance.