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Elena Coronado
Vp Operations at Playtech Managed Services
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Work Experience
Vp Operations
Jan 2023 - Present · 1 years and 11 months
Group Head Of Customer Care
Jun 2020 - Dec 2022 · 2 years and 6 months
Head Of Customer Communications (Global)
Jul 2019 - Jun 2020 · 11 months
Company Details
201-500 Employees
Playtech Managed Services specializes in providing customer support and risk management services to the clients of leading gaming platforms worldwide. Currently, the company has over 470 employees all working in a friendly, respectful, and supportive atmosphere. Our customer support services are delivered by highly skilled teams of industry professionals with leading response times. Our expert customer service teams are there to guide customers through the entire gaming journey. We place our operators and their players at the heart of everything we do and, in doing so, ensure every query and issue is heard and dealt with appropriately. Our rapidly expanding team of Risk, Finance, KYC, and Compliance specialists employs cutting-edge fraud prevention systems to safeguard our clients" businesses. Dependable payment processing platforms bind our services together for a seamless experience.
Year Founded
2007
Social Media
Linkedin
Industry
Gambling Facilities and Casinos
HQ Location
Balkan Business Center, ul. "Mihail Tenev" 4, Floor 17, 1784 Sofia, Sofia-grad 1784, BG
Keywords
Customer SupportRisk ManagementSportsbookFraud PreventionFinanceand ServicesFraud PreventioServices
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