Transcom provides digitally enhanced customer experience (CX) services to some of the world's most ambitious brands. More than 300 clients globally, including disruptive e-commerce players, category redefining fintechs, and technology legends rely on us for on-, off-, and nearshoring services.
Transcom’s over 33,000 employees work in 90 contact centers and work-at-home networks across 28 countries, creating brilliant experiences in customer care, sales, content moderation, and backoffice services. We help our clients drive their brands forward, customer satisfaction up, and operating costs down.
Outsourcing and Offshoring Consulting, Software support services (help desks), Information technology (IT) and Internet, IT, Internet, R&D, Network support services (help desks), Computer systems support services (help desks), Call/contact centre operators, Postal services, telecommunications, radio and television, Leisure & Tourism, Debt recovery/collection services
HQ Location
Hälsingegatan 40, 15th floor
PO Box 45033
Stockholm, SE-104 30, SE
Keywords
Business Process OutsourcingCustomer acquisition and retentionCustomer care and technical supportCredit collectionDebt purchaseBack officeLegal servicesMarket research and intelligenceCRM consultingTranslation and interpretation