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Ebrahim Vally
Product Director at Helm
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Work Experience
Sep 2018 - Present · 6 years and 3 months
Product Director
Jan 2022 - Present · 2 years and 11 months
Acting Product Director
Sep 2018 - May 2022 · 3 years and 8 months
Product Manager
May 2018 - Present · 6 years and 7 months
Company Details
51-200 Employees
For two decades, Helm has designed best-across-class intelligent products and services that have helped Africa’s biggest brands turn complex customer realities into simple experiences they can’t live without. We've helped clients like Absa, MTN, DStv, Dr. Oetker and Makro to connect, converse with and convert over a half a billion users across multiple markets, channels and languages. Three transformative offerings, all in one place: HELM ENGINE Helm Engine uses artificial intelligence and intelligent automation to build solutions that can handle multiple tasks without the need for human intervention. Whether it’s sales transactions, service queries, or even improving efficiency on physical production lines, we combine tools, tech and expertise to meet business needs of any size. EXPERIENCE DESIGN We design holistic digital experiences using an evidence-driven approach that is centred around the human being on the other side of the screen. We challenge the status quo and redesign the current customer experience into something that’s relevant, engaging, and as simple as possible. PRODUCT ENGINEERING Our diverse team of developers, site reliability engineers and machine learning experts build bespoke software solutions that are strong, secure, and scalable enough to meet business needs of any size. Curious about how we can change your customers' expectations forever? Get in touch for a chat, or to book a demo to see our AI-powered conversational platform in action.
Year Founded
2003
Social Media
Linkedin
Industry
Software Development
HQ Location
50 Smits Road, Dunkeld Johannesburg, Gauteng 2196, ZA
Keywords
Front End DevelopmentUX DesignBack End DevelopmentUser ExperienceSoftware ArchitectureStrategySolutions ArchitectureCopywritingSite Reliability EngineeringContent Strategy
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