Since 1995, Spot has been designing, building and operating neighborhood cafes in the American northeast. The company's business model revolves around providing its cafe customers with signature dishes, unique micro-roasted gourmet coffee and quality service in warm and comfortable locations that feel like an extension of their homes. Since adopting the franchise business model several years ago, Spot has achieved significant growth without straying from the community-minded core principles that originally guided it as a small homegrown business from Buffalo, New York.