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Douglas Bess
Customer Service Representative at Ansafone Contact Centers
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Work Experience
Customer Service Representative
Mar 2017 - Present · 7 years and 9 months
united pacific studios
Editor And Customer Service
Jan 2013 - Nov 2016 · 3 years and 10 months
darnell group
Editor
Mar 2006 - Sep 2012 · 6 years and 6 months
Company Details
501-1000 Employees
About : Ansafone is the leading outsourced contact center solution provider for companies in the US and Canada and maintains international alliances for global reach. We specialize in campaigns that require Inbound and Outbound Call Platforms - online interactions that include Live Chat, Email, Social Media Response Management and analytics, and support for User Generated Marketing Programs. Using our integrated CRM/Web analytics systems, we are positioned to caputure and report on volumes of customer interactions. Ansafone delivers Answering Services for small to medium sized companies and tailored contact center solution for government, larger companies, and the Fortune 1000. Our CRM Solutions, Inbound IVR and ACD applications and Outbound CTI platforms, provide clients with exceptional customer service options, answering solutions, stellar outbound telephone marketing, and near real-time reporting. Ansafone supports clients from a variety of industries including Healthcare (HIPAA certified), Financial Services, Government, Consumer Packaged Goods, Electronics, Software, Automotive, Food, Beverage, Retail, Legal, and several other markets. Call Us Now at 800-510-0514 for a Consultative Discussion or Quote for Answering or Call Center Services. Learn how Ansafone Contact Centers can become a seamless extension of you. *** Answering Services, Contact Center, Outsourcing, Inbound, Outbound, Live Chat, Email, Website Response, Bilingual, and Social Media Engagement
Year Founded
1970
Social Media
LinkedinFacebookTwitter
Industry
Telecommunications, Business Communication
HQ Location
145 East Columbine Ave Santa Ana, CA 92707, US
Keywords
Contact CenterBPOInboundOutboundAnswering ServicesSocial Media Customer SupportWeb Forms ResponseLive ChatEmailInstant Messaging
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