(Overview) Asiana Airlines is an airline based in Seoul, Korea. As a member of the Star Alliance, Asiana operates over 90 routes to 77 cities in 21 countries worldwide. (Mission) Fullfilling customer satisfaction by providing the best in safety, services, and comfort to the body and mind while traveling – Asiana Airlines pursues these values in the name of excellent service and safety. Aiming to become the world’s best carrier, Asiana Airlines realizes the importance of high growth and revenue thorough Customer Satisfaction Management. Asiana’s beautiful take-off towards the future continues.