Beyond process, Zelus delivers performance and results. Zelus helps clients build a strong operational platform through process, training, and implementation expertise. Our status as a boutique firm allows us to get to know our clients completely and offer unique solutions. Zelus uses a flexible, critical-thinking based approach to assess and validate business challenges. We are focused on improving profitability, streamlining operations, boosting employee productivity, and increasing customer satisfaction to maintain our clients’ bottom-line. We work with our customers at an accelerated pace through collaboration and deep expertise in the industry. Our experience allows us to target and resolve underlying problems by reviewing upstream and downstream processes as we work with our customers. Founded in 2004 and led by industry veterans, Zelus is a woman-owned small business focused on the payer market and those companies that provide services to the payer market.