Cogni2 is the co-pilot for professionals who make customer service their passion. We use artificial intelligence to create, optimize, and update the most complete knowledge base, which only the power of the machine can create. All of this coming from the most diverse sources, from customer service tickets to FAQs and even messages exchanged with customers. When the professional needs help, our co-pilot steps in, answering questions and helping to resolve problems objectively. We give the answer, not just point the way. Our purpose is to empower and enhance the humans behind the operations so that the entire customer service experience is assertive, efficient, and with the highest level of satisfaction, as it should always be.