To be the call center provider of choice for our clients’ strategic initiatives where speed, quality, and cost are critical. UGT can stand up capacity quickly as a cost leader because of our unique model using skilled and qualified inmates as a primary workforce and aiding them and the communities they return to by developing career skills and beneficial social experiences. Our business model allows for UGT's clients to partner with the prison systems through our efforts and meet their business goals with an aggressive pricing model.