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Deborah Gemmell
Research Manager at Csba
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Work Experience
Research Manager
Apr 2022 - Present · 2 years and 8 months
Freelance
Market Research Consultant
Oct 2016 - Dec 2020 · 4 years and 2 months
Senior Research Executive
Aug 2015 - Sep 2016 · 1 years and 1 months
Company Details
11-50 Employees
CSBA is a 25-year-old customer experience insights agency. We specialise in helping our customers to design better customer experiences, through best practice and specialised CX strategy, research, quality assurance and training.
Year Founded
1997
Social Media
LinkedinTwitter
Industry
Market Research
HQ Location
Level 5 10 - 16 Queen Street Melbourne, Victoria 3000, AU
Keywords
Tailored Mystery ShoppingCustomer Experience Journey MappingCustomer Service BenchmarkingCustomer Service Site ReviewExternal Quality AssuranceCustomer Satisfaction SurveysCustomer Service Trainingand Consulting
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