DV
David Vanderbilt
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Work Experience
Co-Owner
Feb 2011 - Present · 13 years and 10 months
Sales Manager
Oct 2009 - Oct 2010 · 1 years
Territory Manager
Jan 2006 - Oct 2009 · 3 years and 9 months
Company Details
Coastal Windows & Exteriors has more than 50 years of combined experience in the home improvement industry. After witnessing many positive & negative experiences David Vanderbilt decided to create a business known for its customer service & quality workmanship. He knew that a home improvement company that did everything the right way would stand out & earn respect as well as repeat & referral business. He also knew the perfect person to own the company – his wife. When David asked Stephanie if she wanted to own the business, it was a difficult decision. She had a great career as a Teacher of the Deaf. As a Teacher of the Deaf, empathy always has come naturally and was the core to her career. She always took things an extra step. It wasn’t enough to just help students communicate better, she worked with the peers as well as the teachers to understand what it was like to be deaf and how best to communicate with them. Thus in turn, the students could better accept & embrace their deaf identity. Stephanie, eventually left teaching. Coastal Windows & Exteriors became her full-time ‘empathy outlet.’ Simply satisfying the customer would not be enough. Instead, they would create an experience that ‘wowed’ customers, had them raving to others & make them loyal, lifetime customers. Coastal Windows & Exteriors delivers quality workmanship EVERY day for EVERY job. This coupled with a focus on education & empathy has led to a successful & truly exceptional customer service-based business.
Year Founded
2011
Social Media
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Industry
Construction, Contractor Equipment & Services, Doors, Glass & Windows, Painting & Siding
HQ Location
236 Cabot St Beverly, Massachusetts 01915, US
Keywords
Windows InstallationRoofingSidingHome ImprovementWindowsDoorsRoofingSidingInsulationCustomer FocusedEmpathetic & FriendlyGreen Initiatives
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