Selling is not easy. Without proper training, it can be harder than it needs to be. Sales Concepts provides sales training seminars and programs, public sales training, customized sales training, trade show sales training, phone sales training and individual training. In addition to sales training, we also provide customer service training, leadership and management training, telemarketing sales training, field service representative training, presentation training and negotiating training. We educate people about the sales process, listening, asking questions, negotiating value, financial justification, return on investment, selling benefits, selling value, handling objections, closing, behavior styles, telephone sales, first impressions, negotiating tactics, concessions, power, intimidation, assumptions, creativity, presentations, hiring, coaching, and more. Sales Concepts, Inc. celebrates over 38 years in business by continuing to offer cost-effective innovative training programs. Your program is delivered by our best resource, sales and service training professionals who have experience in sales, service, leadership, and management. The successful implementation of training provides your customers with a lasting impression of your high-quality organization. Your company also realizes increased employee loyalty and satisfaction. Consider the payback. Training Is a process, not an event.