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Dasha Naidoo
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Work Experience
N/A
Present
Bss: Ecm And Campaign Specialist
Sep 2008 - Jun 2013 · 4 years and 9 months
Etl Developer
2007 - 2008 · 1 years
Company Details
51-200 Employees
inQuba was formed with one goal in mind – exceptional enterprise customer experience (CX) and customer journey orchestration (CJO). inQuba powers customer experiences and engagements of leading brands across the world in industries such as financial services, telcos and retailers. inQuba’s Software-as-a-Service platform drives customers to their goals using its proprietary journey point ingestion capabilities enabled through machine learning, single view of the customer, omni-channel engagement and chat commerce. The voice-of-the-customer technology is an enabler for hyper personalized outputting digital and person-to-person nudges resulting in goal achievement. inQuba provides you the ability to listen to your customer’s voice anywhere, at any time, in any channel, allowing you to beyond the voice of the customer and to gain strategic insights about client value delivery. This learning paves the way for meaningful conversations with customers, and empowers the end customer to navigate the customer journey, actively engaging in their story allowing you and the customer to meet their goals and realizing significant uplifts in profitability
Year Founded
2010
Social Media
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Industry
Software Development
HQ Location
7 Eton Rd Johannesburg, Gauteng 2193, ZA
Keywords
Customer Experience ManagementEnterprise Performance ManagementCampaign ManagementSocial MediCustomer Experience EnablementCXJourney ManagementSingle view of the customercustomer journey orchestratioCustomer Journey Analytics
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