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Daniele Alfarone
Co-Founder And Cto at Miuros
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Work Experience
Co-Founder And Cto
Present
Company Details
11-50 Employees
Miuros leverages the goldmine of data generated by customer service organizations enabling companies to deliver a stellar customer and agent experience. Our customer service performance platform, powered by a new generation of AI-analytics, automation and quality assurance solutions, drives businesses to streamline their operations, and turn customer service data into actionable insights that create added value for customers and service representatives. With Miuros, customer service teams are smarter and faster, elevating customer experience excellence. Companies like Wise, Deezer, Freenow, GetYourGuide or Trade Republic have already trusted Miuros to successfully support them in their path to delivering a first-class customer and agent experience.
Year Founded
2016
Social Media
LinkedinTwitter
Industry
Software Development
HQ Location
92 Cours Lafayette CS 53515 Lyon, Rhône-Alpes 69489 Lyon CEDEX 03, FR
Keywords
Machine LearningSoftwareNLPautomationanalyticsartificial intelligenceAICustomer ServiceCustomer ExperienceSaaS
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