At Duggan Associates, we take traditional lean training further with advanced courses, academic resources, and hands-on support to transform the way global organizations operate, at every level, in every area from complex manufacturing environments to the office. The result? An evolution from continuous improvement to continuous business growth through achieving Operational Excellence. To get there, Duggan Associates offers each organization a customized roadmap supported by formal training and hands-on implementation assistance to show employees how to create self-healing flow. Everyone can tell if the flow is normal or abnormal and, if it becomes abnormal, employees who work in the flow can repair it before it impacts the customer – all without assistance from management. Not only do Duggan Associate’s clients achieve shorter lead times, increased cash flow, high quality, on-time delivery, and lower inventory, they also learn how to leverage their operation to achieve top-line business growth. That’s the Operational Excellence difference: once management’s freed from running the business, they can focus on growing it.