The Higher Education User Group (HEUG) is dedicated to helping institutions effectively manage their administrative technologies to improve constituent experiences. The HEUG will focus on providing relevant and innovative professional resources, fostering a global community of like-minded individuals, and creating opportunities for collaboration and knowledge-sharing. Mission - The Higher Education User Group (HEUG) empowers higher education institutions to optimize their use of administrative technologies and improve the student and user experience. Vision - To be the premier organization for higher education professionals at the intersection of business processes and technology by fostering a diverse, international community of passionate members supported with knowledge sharing, opportunities, and resources to drive positive change at a global level. Value Statements: Empowerment - The HEUG empowers higher education professionals to make informed decisions and effectively use administrative technologies to improve student and user experiences. Collaboration - The HEUG drives collaboration and sharing best practices, experiences, and knowledge. Professionalism - The HEUG provides development resources and opportunities for higher education administrators to hone their skills and expertise. Inclusiveness - The HEUG curates a global community that is inclusive and welcoming to all individuals. Innovation - The HEUG is committed to exploring new technologies and approaches to help institutions achieve their goals and improve student and user experiences.