Northcraft Analytics is the leading provider in the United States of Analytical Applications for Enterprise IT departments. We offer a broad suite of HOLAP BI applications for IT Service and Operations Management, including coverage for 10 of the 24 ITIL process areas on more than 12 enterprise applications. Our vision is to provide BI applications for all of the industry-leading solutions for IT automation with platform portability for our customers. In other words, if you replace one of your IT ERP applications, you can keep your reporting, dashboards and critical measurements. Our solutions are unique in that they require no BI development whatsoever, which is backed up by the most comprehensive maintenance & support package in the industry. Need a new Key Performance Indicator? Log a support request. Add a field to your source system? Log a support Request. Now, there may be certain IT applications that you would like to fold into your organizations IT Performance Management requirements that we don't yet have available. Our services, and those of our partners, are here for you. For our BI applications, we're fixed bid, 3 days per process area. For additional custom BI applications, we have a 6 week maximum deployment time guarantee. Recognized by EMA in 2012 as an "Emerging Player" and Gartner Group in 2014 as one of the top rated solutions for business value dashboards, we're very excited about the future here at Northcraft Analytics.