CJ
Cordelia Jean Mackay
Customer Solutions Specialist at Probe Cx
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Work Experience
Customer Solutions Specialist
Oct 2023 - Present · 1 years and 2 months
Freelance Teacher
Aug 2023 - Sep 2023 · 1 months
Content Developer And Facilitator
Mar 2021 - Aug 2023 · 2 years and 5 months
Company Details
10000+ Employees
At Probe CX, we help our clients become modern digital organisations. With a dedicated team of 19,000-plus staff across five countries, including the Australia, New Zealand, the Philippines, United States and India, we create blueprints for delivering exceptional CX. We combine the latest technology with people, process and data, and provide businesses with complete end-to-end service for customer operations. In a world that has never been more competitive, Probe CX creates innovative, contemporary digital solutions with a human touch to help unlock trapped value and establish a foundation for service-led value creation that is socially responsible and sustainable. Having worked with clients across various industries, ranging from household names to ambitious start-ups, Probe CX is committed to helping organisations create environments for digitally-enabled CX to thrive.
Year Founded
1979
Social Media
LinkedinFacebook
Industry
Outsourcing and Offshoring Consulting
HQ Location
Level 7, South Tower, 485 La Trobe Street Melbourne, Victoria 3000, AU
Keywords
Customer Management & CXIntelligent AutomationIVR & NLP TechnologyRobotic Process Automation (RPA)Credit & CollectionsConsultingShared ServicesContact CentreKnowledge Servicesand Offshore Managed Outsourcing
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