Toucan Labs is a technology company that designs, builds and distributes applications to manage digital loyalty programs, payments, and goods and services through its product called Toucan Pay. The product is a platform that allows retail merchants to manage the issuance and redemption of their loyalty program reward points, accept customer payments and engage with their customers through instant messaging and video chat. We solve the major problem that brands face in keeping their valuable, loyal customers engaged with their program by making it easy and fun to earn, exchange and redeem points.