First Floors – Carpet One is owned and operated by Richard Dobson, founded by Bob Dobson in 1968. Richard is a 3rd generation flooring mechanic and a second generation business owner. Our company has a vast experience in all floor covering. Retail Remodel - We have been a part of the DFW community servicing all facets of flooring since our formation. Builder Custom & Production - First Floors is geared to handle Custom & Production Builders in all facets of flooring. We have a dedicated customer service department along with Field Supervisors and Full-Time servicemen. Insurance Replacement - We have been the top insurance claim handler flooring store in North America for Farmers Insurance for over a decade. We have a dedicated department exclusively to the Insurance industry. They are there just for you. Set the business model that every other Carpet One in the nation is trying to emulate. Commercial - We do light commercial and senior living facilities as well.