Dispute Assist is an innovative new dispute resolution service, in place to support consumers and businesses to resolve issues before they move to litigation. We are specialists in the home improvement and renewable energy sectors, offering a range of tools and services in order to resolve escalated complaints. These services include digital triage, mediation, conciliation, independent inspections, expert witness reporting, remedial works contracting services and access to an industry first, Expert Determination panel. We are an approved Alternative Dispute Resolution (ADR) provider under the Chartered Trading Standards Institute (CTSI). More information on this can be found at https://www.tradingstandards.uk/consumers/adr-approved-bodies/ We are ISO9001 accredited, Cyber Essentials accredited, a member of the National Home Improvement Council and a preferred supplier to the British Franchise Association. We work across all sectors within home improvement including; building materials, conservatories & orangeries, doors & windows, driveways & paving, extensions & conversions, flooring, furniture, garage, garden & outdoor, heating & ventilation, home security, insulation, kitchens & bathrooms, light & electrical, mobility & accessibility, painting & decorating, roofing, renewable energy, renovations and smart homes.