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Chunyan Yu
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Work Experience
Senior Software Architect
May 2015 - May 2015
Senior Software Engineer
Jul 2005 - Jul 2007 · 2 years
Senior Software Engineer
May 2004 - Jul 2005 · 1 years and 2 months
Company Details
5001-10000 Employees
Verint® helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Our solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. We help our customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap. More than 10,000 organizations in over 175 countries—including more than 85 percent of the Fortune 100 — rely on Verint. To learn more, visit: www.verint.com
Year Founded
1994
Social Media
LinkedinFacebookTwitter
Industry
Software Development, Communications Software, Chromatography Software, Software, Other, Networking Software, RFID Inventory Control Software, Facilities Management Software, Electronic Data Interchange (EDI) Software
HQ Location
175 Broadhollow Rd., Suite 100 Melville, New York 11747, US
Keywords
Customer Engagement OptimizatioCustomer AnalyticsEngagement ManagementWorkforce OptimizatioContact CenterBranch and Back-office OperationsVideo & Situation IntelligenceArtificial IntelligenceChatbotsAutomatio
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