20,486 People served in 2021! People served in 2020: 16,053 People served in 2019: 21,150 People served in 2018: 14,647 People served in 2017: 11,711 People served in 2016: 12,686 People served in 2015: 12,780 People served in 2014: 11,990 People served in 2013: 10,359 People served in 2012: 8,855 People served in 2011: 8,729 Mission: We provide education, training and job opportunities to people with disabilities and other barriers to employment, improving the lives of individuals, families and communities. Vision: We shall be the premier workforce development resource in Greater Houston, based on the excellence of our people and our career services. Retail Operations: Goodwill Houston currently has 61 retail stores and more than 40 donations centers throughout Houston.