ClairVista provides Live Expert, an advanced video chat system for on-demand virtual services across all digital channels – web, mobile, kiosks. ClairVista pioneered the methods and systems for using video and interactive technologies for real-time services, where each customer is instantly connected to the most qualified advisor.
Live Expert Station is a comprehensive application for virtual services at kiosks with remote agents having full visibility and control of the entire transaction cycle. Hertz used Live Expert for over 10 years to operate 750 ExpressRent video kiosks. Live Expert Anywhere is a browser-based module that customers use on their personal devices by simply clicking a link, widget, or scanning a QR code without downloading software.
Live Expert is used by enterprises in B2C, B2B, healthcare, and government services, including Philadelphia International Airport, Arizona Department of Transportation, State of Massachusetts, Prism Care Health, MAP Health Management, Pleasant Holidays, as well as many self-storage companies and counties and police departments across the country.