Paper Giant is a strategic design consultancy that helps organisations understand and solve complex problems. We apply design, research and strategic thinking to solve product, service and organisational challenges. We are a design consultancy that works with people who want to bring about positive change. We have diverse project experience, and a global outlook. Our team includes highly experienced designers, researchers and strategists. Our team have both academic and commercial research experience. Our academic research experience ensures that our projects are grounded in current research and ethical best practices, and ensures that our findings and recommendations demonstrate an awareness of existing research published via academic channels. Our commercial research and design experience allows us to communicate research insights and outcomes in modes suitable for wider audiences, and to have confidence that our recommendations are actionable. We are ‘human centred’ in all our work. This means that we make decisions based on research and informed reasoning about how a product or service will impact real people, and involve those people in the design process in a participatory way. Paper Giant is based in Melbourne, but can regularly be seen conducting research in Asia and beyond.